LearnShareProsper logo Boosting Business_Performance Adele Sommers
by Adele Sommers, Ph.D.
 www.LearnShareProsper.com Adele@LearnShareProsper.com 
In This Issue

January 7, 2010
Volume 6, Issue 1

"How-to" tips and advice on increasing business prosperity, published every other Thursday.

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Happy New Year!

-- Feature Article: Overcoming Overload: More Tips for Eliminating "Decision Gridlock"

-- Note from the Author: Are You Experiencing a Circular Dilemma?

-- Special Message: Distractions or Interruptions? Take Your Pick!

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Note from the Author

Are You Experiencing a Circular Dilemma?

Circular loop If so, join the club! You are undoubtedly keeping good company with many of your highly respected colleagues, clients, customers, family, and friends.

I received great comments on my last newsletter on ways to move forward if you happen to be feeling "stuck" while making personal or business decisions. Therefore, I've decided to continue the theme in the context of overcoming overload in our lives -- the cause of many circular dilemmas that can prevent us from taking action or making choices.

There are many reasons for overload, including:

  • Too many distractions or interruptions
  • Too much information, or an unclear idea of how to apply it
  • Too many pressing tasks or goals to handle at one time
  • Too many intertwined issues, where nothing seems possible until one part finally breaks loose

For these reasons, I hope you enjoy today's issue, including the feature article, "Overcoming Overload: More Tips for Eliminating 'Decision Gridlock.'" And please be sure to join the conversation by leaving your comments on my blog!

Here's to your business prosperity,

Adele
Adele Sommers, author of the "Straight Talk on Boosting Business Performance" success program

P.S. If you missed any previous issue, visit the newsletter index!

Special Message

Distractions or Interruptions? Take Your Pick!

A woman sitting quietly by a window using her imaginationWhile we are pondering the many possible reasons for overload, let's consider the diversions of our focus that occur as either interruptions or distractions. What's the difference? Here's what Rich Schefren suggested on this subject:

"An interruption is external. . . a break in continuity, something unexpected that 'pops up' and causes you to divert your attention. Examples: Someone calling your name, an e-mail alert on your computer, a ringing phone, a raindrop falling on your head, a bowling bowl dropped in your lap. Interruptions grab our attention by diverting our focus.

"A distraction is internal. It's an emotional disturbance that requires our own compliance. It's your mind thinking about lunch options while you are in an important business meeting. It's a gaze out the window to watch the birds fly by or the feeling that you left your iron on in the laundry room. There's an underlying cause for distractions that divides our attention in a subtle way. Distractions may seem like harmless 'white noise,' but they can be quite, well, distracting."

I believe that overall, managing interruptions and minimizing distractions are the keys to eliminating overload stemming from those particular causes.

But are there times when either one is a good thing? Yes, in fact, I have found that sometimes self-interruptions can be quite useful when I'm experiencing writer's block, or need an idea that's just not coming to me. At those times, I simply get up, move around, pour a drink of water, look out the window, and let my mind wander. Soon, the interruption pays off. I receive the idea I needed. This is always a relief because then I stop having that distracting feeling of being "stuck"!

Feature Article

Overcoming Overload:
More Tips for Eliminating "Decision Gridlock"

by Adele Sommers

Are you overwhelmed by a constant state of overload? It's certainly one reason why we can have trouble making decisions, taking an action, or choosing a direction.

Chess pieces on a boardIn a previous article, I discussed two of the frustrating situations that can keep us mired in what I call "decision gridlock":

  • Worrying incessantly about the "perfect" move
  • The desired move seems too intimidating (or too simple)

When dealing with these challenges, some of the remedies include finding low-risk, low-cost ways to research or try out our options before committing to anything. Also, by decomposing a "grand vision" into small steps, and taking only one small step one a time, we can let our successes build momentum and carry us forward at just the right pace.

The article below discusses three more variations of "decision gridlock" that tend to surface because of overload. Overload can strike stealthily, while we're least expecting it, such as by suddenly (or gradually) having:

  • Too much information, or an unclear idea of how to apply it
  • Too many pressing tasks or goals to handle at one time
  • Too many intertwined issues, where everything remains frozen until one aspect finally moves forward


Too Much Information to Process at Once

The globe surrounded by electronic informationThe amount of information available in the world today has exploded, and still seems to be growing exponentially! We have moved from the Information Age into an era of merely trying to attract and retain people's awareness, interest and concentration -- making human attention one of our scarcest commodities.

Take Ricardo's situation, for example. Ricardo is a budding entrepreneur who's trying to learn how to design a new product, market it, set up a Web site, and install an e-commerce system all at the same time. He has been researching all of these topics on the Internet, in libraries, and in bookstores. With tons of information, he is feeling so overwhelmed that he no longer wants to get out of bed in the morning! What should he do?

Rich Schefren has suggested that we should aim to acquire information "just in time" instead of "just in case." What's the difference?

  • In the just-in-case mode, you gather and read everything that might apply, "just in case you need it someday." That can soon become overwhelming!
  • In the just-in-time mode, you restrict your research to only what serves your immediate needs. You simply shut out everything else by putting it on the side burner until you are ready for it. When the next task comes up on your list, do your research or comb through your saved information, focusing on only that.

By switching to the just-in-time mode, you will soon start experiencing a sense of restored focus and inner balance that enables you to proceed systematically through the information, thus laying a foundation for success.



Too Many Pressing Tasks or Goals to Focus on at Once

Man juggling too many tasksSimilar to having too much information, in this situation, Ricardo should stop juggling all things at once and focus on prioritizing everything he needs to get done.

That way, he can concentrate entirely on the very next goal or task on his daily or weekly task list. When he looks at all of the tasks put together, it feels daunting. When he looks at just the next task on the list, it feels doable.

After you sequence your goals and tasks, the key is to stay extremely focused on what to do first, second, and third. If you're working on Task One and worries about Task Three creep in, just tell yourself, "I'll cross that bridge when I come to it." Then do your utmost to take one step at a time, and don't let anything derail you as you methodically work through your list.



Every Action Depends on Another Action Occurring First

Otherwise known as a "circular dilemma," this pattern presents a tricky game plan because all possible moves seem interdependent on one another. For example, this state of affairs can arise when it appears that every aspect of a company's growth depends on one or more of the following: 1) carving out more time, 2) generating more income, or 3) getting more help.

Often, each goal seems impossible to attain without first achieving the other two! As long as the situation remains frozen without a breakthrough, one can experience an extreme case of overload.

Take Mark's Web design business. It's drowning in unfinished tasks as he struggles to wear every hat. He's trying to serve his clients' needs, seek new clients, advertise his services, keep his invoicing current, handle inquiries and interruptions, manage all administrative details, and also see his family for a few hours on weekends. He knows he needs help, but he can't figure out which priority comes first to dig himself out of the quagmire.

Three circular arrowsIn these situations, I often help my clients do a "root cause analysis" to identify which needs or issues seem to be producing the majority of the overload. Invariably, one or two issues will surface above all others as the underlying causes.

Whichever issue emerges as the greatest source of overload -- it's the one to target first. Relentlessly pursue that one issue until it's resolved. Stay focused, and try not to become sidetracked by tackling more than one major need at a time. When the first need is conquered, only then jump on the next one.

In conclusion, by continually prioritizing what needs to get done, focusing on one step at a time, and gathering information "just in time" instead of "just in case," you can overcome overload caused by too many tasks and too much information. Then by using a root cause analysis to determine which issues generate the most grief, and systematically resolving only one at a time, you can eliminate "circular dilemmas" that keep you from enjoying the success you deserve.

Copyright 2010 Adele Sommers

The Author Recommends

"The Attention Economy"

"The Attention Economy" by Thomas Davenport and John BeckIf you stop to think about why it's become so difficult to function in today's world without becoming overwhelmed, this book identifies one primary reason for our frequent state of overload -- the availability of too much information. This, in turn, makes it extremely challenging to focus effectively on any one thing, since our attention is split in far too many directions. Thomas Davenport and John Beck, the authors of "The Attention Economy: Understanding the New Currency of Business," have this to say:

"The universe is available twenty-four hours a day . . . and there's more distracting information than we can ever absorb. Today more than ever, leaders have to find innovative ways of capturing and directing attention . . . [and] will need to secure the four elements of attention leadership:

  • Focusing their own attention
  • Attracting the right kind of attention to themselves
  • Directing the attention of those who follow them
  • Maintaining the attention of their customers and clients"

By keeping this in mind, you'll be able to choose more effectively where to place your attention!

About the Author

"Straight Talk" Special Report
"Straight Talk" Workbook

Adele Sommers, Ph.D. is the author of "Straight Talk on Boosting Business Performance" -- an award-winning Special Report and Workbook program.

If you liked today's issue, you'll love this down-to-earth overview of how 12 potent business-boosting strategies can reenergize the morale and productivity of your enterprise, tame unruly projects, and attract loyal, satisfied customers. It's accompanied by a step-by-step workbook designed to help you easily create your own success action plan. Browse the table of contents and reader reviews on the description page.

Adele also offers no-cost articles and resources to help small businesses and large organizations accelerate productivity and increase profitability. Learn more at LearnShareProsper.com.

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